Definitions

Client : any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Benefits and Services : https://www.comptoirdubambou.com makes available to Clients :

Contents : All the elements constituting the information present on the Site, in particular texts - images - videos.

Customer information : Hereinafter referred to as "Information(s)" which correspond to all personal data that may be held by https://www.comptoirdubambou.com for the management of your account, customer relationship management and for analysis and statistical purposes.

User : Internet user connecting to and using the above-mentioned site.

Personal information : "Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law n° 78-17 of 6 January 1978).

The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed that https://www.comptoirdubambou.com the identity of the various parties involved in its implementation and monitoring:

Owner SAS Comptoir du Bambou - 5 rue Rieux 92100 Boulogne-Billancourt

Responsible for publication : Nicolas Sclippa - [email protected]
The person responsible for publication is a natural or legal person.
Webmaster : Cavallino Digitala subsidiary of Cavallino Hospitalityrepresented by Nicolas Sclippa, 5 rue Rieux 92100 Boulogne-Billancourt, France
Host ovh - 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : Nicolas Sclippa - [email protected]

This model of legal notice is proposed by the Orson.io's RGPD legal notice generator

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations.
The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

The use of the site https://www.comptoirdubambou.com implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, the users of the site https://www.comptoirdubambou.com are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://www.comptoirdubambou.comThe company will then endeavour to inform users of the dates and times of the intervention beforehand.
The website https://www.comptoirdubambou.com is updated regularly by https://www.comptoirdubambou.com responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to take note of them.

3. Description of the services provided.

The website https://www.comptoirdubambou.com is to provide information about all the company's activities.
https://www.comptoirdubambou.com endeavours to provide on the site https://www.comptoirdubambou.com information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether caused by itself or by third-party partners who provide the information.

All information on the website https://www.comptoirdubambou.com are given for information only and are subject to change. In addition, the information on the site https://www.comptoirdubambou.com are not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage linked to the use of the site. Furthermore, the user of the site undertakes to access the site using recent, virus-free equipment and with a last-generation updated browser.
The website https://www.comptoirdubambou.com is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.

https://www.comptoirdubambou.com and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly in the event of network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://www.comptoirdubambou.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, except with the prior written authorization of : https://www.comptoirdubambou.com.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

https://www.comptoirdubambou.com acts as the publisher of the site. https://www.comptoirdubambou.com is responsible for the quality and truthfulness of the Content it publishes.

https://www.comptoirdubambou.com cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the website https://www.comptoirdubambou.comThis may result either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.comptoirdubambou.com cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the https://www.comptoirdubambou.com.
Interactive areas (possibility to ask questions in the contact area) are available to users. https://www.comptoirdubambou.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.comptoirdubambou.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Personal data management.

The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For the Personal Data collected in the context of the creation of the User's personal account and his navigation on the Site, the person responsible for processing the Personal Data is: Comptoir du Bambou. https://www.comptoirdubambou.comis represented by Nicolas Sclippa, its legal representative

As the controller of the data it collects, https://www.comptoirdubambou.com undertakes to comply with the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, once their consent has been collected, with complete information on the processing of their personal data and to maintain a register of processing in accordance with the reality.
Whenever https://www.comptoirdubambou.com processes Personal Data, https://www.comptoirdubambou.com takes all reasonable steps to ensure the accuracy and relevance of Personal Data to the purposes for which it is to be used https://www.comptoirdubambou.com treats them.

7.2 Purpose of the data collected

https://www.comptoirdubambou.com may process all or part of the data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for navigation, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct voluntary satisfaction surveys on https://www.comptoirdubambou.com email address
  • to conduct communication campaigns (sms, email): telephone number, email address

https://www.comptoirdubambou.com does not sell your personal data, which is therefore only used for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, the Users of https://www.comptoirdubambou.com have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of Users' data right of blocking or deletion of Users' personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or conservation is prohibited
  • right to withdraw consent at any time (Article 13-2c GDPR)
  • right to restrict the processing of Users' data (Article 18 GDPR)
  • right to object to the processing of Users' data (Article 21 GDPR)
  • the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
  • right to determine the fate of Users' data after their death and to choose to whom https://www.comptoirdubambou.com will have to communicate (or not) their data to a third party that they have previously designated

As soon as https://www.comptoirdubambou.com is aware of the death of a User and in the absence of instructions from the User, https://www.comptoirdubambou.com undertakes to destroy its data, except if their retention is necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how to https://www.comptoirdubambou.com use his Personal Data, ask to rectify them or oppose their processing, the User may contact https://www.comptoirdubambou.com in writing to the following address

Comptoir du Bambou - DPO, Nicolas Sclippa
5 rue Rieux 92100 Boulogne-Billancourt-Billancourt.

In this case, the User must indicate the Personal Data that he/she would like to have https://www.comptoirdubambou.com correct, update or delete, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.comptoirdubambou.com by law, in particular with regard to the conservation or archiving of documents. Finally, the Users of https://www.comptoirdubambou.com can lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.comptoirdubambou.com shall not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognised as "non-adequate" by the European Commission without prior notice to the Customer. However, https://www.comptoirdubambou.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.comptoirdubambou.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of https://www.comptoirdubambou.comThe latter must inform the Client as soon as possible and inform him of the corrective measures taken. In addition, the https://www.comptoirdubambou.com does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of https://www.comptoirdubambou.com and subcontractors (service providers), exclusively for the purpose of achieving the aims of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of https://www.comptoirdubambou.com are mainly our customer service agents.

7.5 Types of data collected

Concerning the users of a Site https://www.comptoirdubambou.comThe following data is collected for the operation of the service and will be retained for a maximum period of 9 months after the end of the contractual relationship:
In case of online sale of a product; name, first name, telephone number, postal address, email

https://www.comptoirdubambou.com also collects information to improve the user experience and provide contextualised advice:
Our website uses Google Analytics Cookies which anonymise users' IP addresses in accordance with the GDPR 2020.

This data is kept for a maximum period of 3 months after the end of the contractual relationship

8. Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://www.comptoirdubambou.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the purchase of https://www.comptoirdubambou.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site https://www.comptoirdubambou.com.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.comptoirdubambou.com uses networks protected by standard features such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, https://www.comptoirdubambou.comtake all reasonable steps to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags

The website https://www.comptoirdubambou.com contains a number of hyperlinks to other sites, set up with the permission of https://www.comptoirdubambou.com. However, https://www.comptoirdubambou.com does not have the possibility of checking the content of the sites thus visited, and consequently will not assume any responsibility for this fact.

Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. "COOKIES

A "cookie" is a small information file sent to the User's browser and stored within the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system and the date and time of access. Cookies will not damage the User's terminal in any way.

https://www.comptoirdubambou.com is likely to process the User's information concerning his visit to the Site, such as the pages consulted and the searches carried out. This information enables https://www.comptoirdubambou.com to improve the content of the Site and the User's navigation.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that the acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his or her terminal. https://www.comptoirdubambou.com informs the User that, in this case, not all the functionalities of his/her browser software may be available.

If the User refuses the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her navigation and experience on the Site may be limited. This could also be the case when https://www.comptoirdubambou.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If applicable, https://www.comptoirdubambou.com declines all responsibility for the consequences linked to the degraded functioning of the Site and of the services possibly proposed by https://www.comptoirdubambou.com(i) the refusal of Cookies by the User (ii) the impossibility for the User to https://www.comptoirdubambou.com to save or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will show how the User can modify his or her wishes regarding Cookies.

At any time, the User can choose to express and modify his or her wishes with regard to Cookies. https://www.comptoirdubambou.com may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the Twitter, Facebook, Linkedin and Google Plus social network icons on the https://www.comptoirdubambou.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Website or mobile application of https://www.comptoirdubambou.comTwitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them, by continuing your navigation on the Website or the mobile application of https://www.comptoirdubambou.com. However, the User may at any time withdraw his consent to https://www.comptoirdubambou.com deposits this type of cookie.

Article 9.2. INTERNET TAGS

https://www.comptoirdubambou.com may occasionally employ web beacons (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User's IP address) in a foreign country.

These tags are placed both in the online advertisements allowing users to access the Site and on the various pages of the Site.

This technology allows https://www.comptoirdubambou.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these beacons, compile reports on Site activity for https://www.comptoirdubambou.comand to provide other services related to the use of the website and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the site https://www.comptoirdubambou.com is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Nanterre

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